Staying at the House

Referrals

Referrals for rooms at the Ronald McDonald House are made through the social workers at the Corpus Christi area hospitals, where the patient is receiving treatment or through a Medicaid worker (Medical Transportation).

A referral is not a “reservation” and does not guarantee availability of rooms.

Check in

Families may check in between the hours of 8:00 AM and 6:00 PM.

In order to offset some of our costs, we request a contribution of $25 per night per room. However, if payment cannot be made, we will be happy to work with our guests on a payment plan. Payment for the first night’s stay is requested upon check in.

All adults staying in the room should present their photo ID and complete the registration process prior to being shown to their room.

New families will receive a tour of the House upon check-in.

Check out

Please check out by 1:00 PM when possible. Guests must empty their wastebaskets and bring down all linen (towels, sheets, blankets) before checking out. A checklist of the tasks that should be completed will be given to the families upon checking in.

Guests are required to come to the front desk when they are ready to check out. Room keys must be returned to the front desk. If keys are lost, there will be a $10 charge for a replacement.

Any outstanding guest room fees must be made upon check out.

Share Your Story

From time to time we like to share Ronald McDonald House family stories. Please take a moment and tell us about your experience here.

Family Story Questions

Complete and return form to Rachel Martinez.

You may learn more by reading our FAQs.